Last Updated: November 2025

1. Introduction

RideBha (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how your personal data is collected, used, and protected when using the RideBha app or ridebha.com.

2. Company Information

Legal Entity: RIDEBHA
Privacy Contact Email: ridebha.office@gmail.com

3. Who This Policy Applies To

• Customers
• Riders (Driver Partners)
• Parcel Users (future)
• Franchise Partners (future)

4. Information We Collect

4.1 Information You Provide

• Phone Number
• Name
• Aadhaar & Driving License (Rider KYC)

4.2 Information Collected During Use

• Live GPS Location
• Ride History
• Temporary troubleshooting device info

4.3 Payment Information

• UPI ID (Riders only)
• No card details stored

5. How We Use Your Data

• Ride bookings & routing
• Safety & verification
• Rider onboarding
• UPI payouts
• Support & troubleshooting

6. Third-Party Services Used

• AWS (secure cloud)
• Firebase (notifications)
• Native UPI
• HERE API for maps

7. Data Sharing

We share only what is necessary:

• Pickup location shared with Riders
• Data shared with authorities when legally required

8. Data Storage & Security

Data is stored on secure cloud servers located in India with strong encryption and access controls.

9. Age Restrictions

RideBha is available to users aged 16+ with parental or guardian consent.

10. Data Retention

Data is retained as long as required for legal and operational purposes. You may request deletion anytime.

11. Your Rights

• Access your data
• Request corrections
• Request deletion
• Withdraw consent

Email: ridebha.office@gmail.com

12. Policy Updates

We may update this Privacy Policy periodically. Continued use means you accept the new terms.